In the beginning nine Cabinet Members created the £40 million Veolia Waste Contract Fiasco

On July 22nd 2020, the Cabinet of Folkestone & Hythe District Council met to discuss and award the new waste contract. Agenda Item 28 and 29 (The Waste Project 2021 – Contract Award) happened behind closed doors.  The Cllrs who voted 9 For  – 0 against   – 0 abstentions, were:

This slideshow requires JavaScript.

This is the genesis moment, just like Mark Anderson giving Studio E  the unlawful contract for Grenfell Tower was the genesis moment; which set in motion the chain of events which led to the fatal and deadly fire.

The decision taken on July 22nd 2020, was the moment which unleashed the particular set of circumstances which has led to the £40 million pound Waste Contract Fiasco; and thousands of residents not having their kerbside waste collected. Everything comes back to this decision – to this moment – taken on the 22nd July 2020. This simple decision has led to all 30 wards of the district experiencing non collection of their kerbside waste.

We know on the 10th June Cllr Stuart Peall Cabinet Member responsible for Waste Contract gave Veolia a two week ultimatum to sort the mess out or else. Well two weeks came and went and Peall did bugger all, except sit in meetings talking, talking talking (The contract, it would appear, has NO Plan B). Actions speak louder than words.

We know Cllr Peall tried desperately to lay the blame solely at Veolia’s door, on the 21st July 2021 in his response to Cllr Jim Martin’s question at full Council.

The nine documents below, which are part of the Task & Finish Group second meeting to be held on Monday 26 July – behind closed doors –   set out the Council’s version of events  of how the kerbside waste of many households in the district has not been collected.

(1) 1 Review of Waste and Street Cleansing Contract

2 Appendix 1 FHDC Cabinet Report – Waste Tender Award – 22 July 2020 – Financial Info Redact.._ 

3 Appendix 2 Cabinet Report Dec 2020 Joint Working Agreement 

4 Appendix 3 Veolia Route Optimisation Plan Presentation – East Kent Day Change Updated 100321

5 Appendix 4 Contract Performance Information  

6 Appendix 5 Daily Precentage Collection Status Table to 16 July 2021

7 Appendix 6 Customer Contact Statistics 

8 Appendix 7 Folkestone Hythe Action Plan – Veolia June 2021

9 Appendix 8 Contract Management Chronology 130721 

Just taking one of these documents – the Customer contact stats – we can see, between April & June 2020/21, three thousand six hundred and sixty eight (3,668) persons contacted the Council, by phone, about kerbside waste not being collected.  Between April and June of the financial year, 2021/22, ten thousand seven hundred and eight five residents  (10,785) telephoned the Council about their kerbside waste not being collected. This is a rise of 194% of residents contacting the Council about kerbside waste not being collected.

The number of emails sent by residents about kerbside waste not being collected for the same period as above rose by 228%.

And the number of web chats about kerbside waste not being collected rose by 47%.

The Year on year comparison of reported waste complaints April – June 2020 & Apr – June 2021 rose by 710%.

All of these complaints result from the decision taken by the nine Cabinet Members back on July 22 2020; who between them received allowances of £165,096, which is 52.1% of the total allowances paid to all the thirty councillors of Folkestone & Hythe District Council in 2020/21.

These nine Cllrs have suffered from amnesia about their collective decision a year ago. Meanwhile many residents are still suffering from failed kerbside collections more that two months after the changes to waste collection were introduced.

The responsibility for this fiasco, and it is just that, lies at both Veolia’s and the Councils doors, there is no escaping that.  Only if it goes legal will we perhaps discover the truth, but we’re sure the Council will do all it can to avoid this.  As we know the council is not big on transperency, that’s why the decision was taken by closed doors.

Of course, we could say more, much much more, and no doubt we will, but for now we’ll leave you to ponder on the fine careers and collective amnesia of the five Conservatives, two independent, one Shepway Green Party and one Liberal Democrat Cllrs who set off the chain of events which has led to this appalling fiasco; which has affected so many residents of the Folkestone & Hythe District.

The Shepway Vox Team

Generally speaking, the best people nowadays go into journalism, the second best into business, the rubbish into politics and the shits into law.

Auberon Waugh

About shepwayvox (1801 Articles)
Our sole motive is to inform the residents of Shepway - and beyond -as to that which is done in their name. email:

8 Comments on In the beginning nine Cabinet Members created the £40 million Veolia Waste Contract Fiasco

  1. A sore broke // July 25, 2021 at 08:53 // Reply

    Thank you for continuing to expose this criminally incompetent shower of sh!t for what they are.

  2. Whatever you make of the waste it’s absolutely appalling to compare it to Grenfell. Yuck.

    • The Shepway Vox Team // July 25, 2021 at 10:07 // Reply

      Mark Anderrson was an EKH employee, whose wages were in part paid for by FHDC. The man had a bad record and NDAs prevented us all from knowing this was the man who’s decision led to that fatal event.

  3. How is any decision made by the Council not a surprise when it fails so drastically!! Absolutely nothing changes in their ineptitude!!

  4. It probably goes a bit further re EKH / Anderson /Contracts

    TDC leaseholders have recently been advised that “Sureserve” were awarded a contract for fire safety works on 8/10/19. They were not the cheapest bid but chosen on the grounds of “cost and quality”
    Seems an odd decision if you read the following

  5. Ancient LBV // July 27, 2021 at 11:39 // Reply

    This is all pretty basic stuff to get right. We’ve recently helped a London borough in-source their waste collection (during the first lockdown) and we got through the Covid issues and route changes without any real grief. As for FHDC, a few things spring to mind:

    1. The Veolia presentation says precisely sweet FA of use.

    2. Why weren’t mitigations put in place when it became obvious that DDC were having severe issues with collections a month or two before the FHDC changes rolled out?

    3. What are customer services marking a missed bin report as resolved one the basis that “it’s resolved, we know it hasn’t been collected?” Our’s was meant to be collected on Friday, missed, reported Friday evening, marked as closed on Monday, bins still not collected on Tuesday. This makes the collected CS stats absolutely meaningless.

    4. Who agreed those performance measures? They are pretty meaningless.

  6. it don’t give much more than a sh-it as to when the bins are collected. Council never gave me a bin ( Recycling ) and they refuse to give me one now so they have nothing to collect. Obviously there is now an issue to resolve as to Council tax charged and services delivered.
    I propose to claim compensation for charges levied against a service not received.
    Beyond this I could, of course, tip my refuse in the middle of the road and leave the authorities to deal with it but this could be construed as unfriendly.

  7. If only KCC actually allowed you to go to the recycling site, without an appointment, compounds the problem!

Leave a Reply

%d bloggers like this: